I was speaking to a client the other day. This company was very excited about tracking its brand using one of the many listening posts out on the market. As I sat listening to him, I couldnt help but think that a) it was nice that his...

I just returned from the 6th annual Text Analytics Summit in Boston. It was an enjoyable conference, as usual. Larger players such as SAP and IBM both had booths at the show alongside pure play vendors Clarabridge, Attensity, Lexalytics,...