This is not going to be an in-depth post. I just wanted to put on record that I was very impressed with a lot of what I heard during the Avaya industry analyst conference a couple of weeks ago. It was a pretty big gathering, with analysts from...

A couple of months ago, I decided to get stuck in a bit more to the whole social media thing, as a few conversations with others that were much more active than me had planted the seed in my mind that I might be missing out on something. Those who...

While everyone seems to be busy making predictions about hot technologies, revolutionary industry developments and various tipping points being reached in 2008, I can't help hoping that we see a bit more balance emerging in views and opinions over...