In 2009, it's no longer business as usual. The sharp economic decline has led many small companies to slash operating costs and cut staff to the bone. In the wake of small businesses' initial shock and awe, uncertainty has become the new...

As always. IBM's Lotusphere has been chock full of announcements about new products, upgrades and partnerships. At Lotusphere, resonance was the overarching theme, framing the benefits of having multiple applications work in harmony to amplify the...

Well, it's about time-I'm taking my first leap into the blogosphere. It took a good-natured push from my new colleagues at Hurwitz & Associates, who helped overcome my concern that the last thing the world needs is another blog and...