Those of you that follow me on Twitter and read some of the reports I've written over the years know I'm very interested in free software-as-service (SaaS) offerings, and how companies that take this approach plan to monetize their free...

Don't get me wrong. I think Twitter can be extremely effective as a business social networking tool. Tweets that raise a thought-provoking question, point to useful information, rally for a cause or introduce a new idea or issue are all good! And...

I know its hard to believe, but industry insiders often make and drink too much of their own Kool-Aid! Unfortunately, this seems to be happening all too frequently with cloud computing, the latest in a long line of our industry's...