Over the last few weeks, there has been growing debate and discussion about why social business/social collaboration/Enterprise 2.0 – pick your term – has as yet failed to gain mainstream adoption in the business workplace. Various blogs...

Over the past couple of years we’ve all heard more and more talk about the potential for IT to transform business and drive innovation and profitability—and hand-in-hand with this, the potential for CIOs to be seen as in charge of IT...

One of the key themes of BPM research I’m working on in 2011 revolves around the idea of BPM Centres of Excellence (COEs). We’ve published a couple of case studies of companies which have implemented them and have interviewed many more,...

Yesterday a flurry of tweets trumpeted the news: open-source BPM technology provider Bonitasoft had secured $11m of B-series funding in a round led by existing investors Auriga Partners and Ventech, together with Serena Capital. Bonitasoft has...

Yesterday, my colleague Helena Schwenk and I attended Cloudforce London 2011, Salesforce.com’s regional customer and partner event. While a much smaller affair than the company’s main San Francisco conference, the London event has become...

You may remember back in July we carried out an online survey into the experiences and perceptions of organisations into cloud email. I’m pleased to announce that we have just published the results from the survey, in our new Market Insight...

I’ve had some research into the role that systems integrators and consultants play in BPM initiatives as a priority for quite a while now, but most of my interactions until now have been with small specialist firms (the kind of firms that...

A quick update on my post from earlier this month BPM Centres of Excellence – valuable or vapour? – our BPM centres of excellence survey will be open for JUST ONE MORE WEEK, so now’s your chance to take part and make sure your view...

Having attended Progress Software’s analyst day in the spring, not much of the high-level announcements and presentations at last week’s Progress Revolution in Boston were new to me, as such. But when I attend customer events like these,...

At a recent analyst day in Hursley Labs, IBM outlined its current and future plans for Big Data. The company clearly sees a huge business opportunity in this market by helping customers extract value from new, complex and voluminous data sources to...