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Blogs > MWD Advisors

BPM Centres of Excellence - valuable or vapour?
Neil Ward-Dutton By: Neil Ward-Dutton, Research Director, MWD Advisors
Published: 6th September 2011
This work is licensed under a Creative Commons License
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One of the key themes of BPM research I’m working on in 2011 revolves around the idea of BPM Centres of Excellence (COEs). We’ve published a couple of case studies of companies which have implemented them and have interviewed many more, and I’ve also written a Strategic Insight report that aims to bring our understanding together in one place to help people get started.

But we’d like even more input from companies out there—either thinking about perhaps developing a BPM COE, or with experience of running one. Whatever you think about BPM COEs—whether you think they’re really valuable structures that help drive and scale BPM success or whether you just think they’re nebulous ideas peddled by consultants with no merit—we’d love to hear from you.

Specifically we’d love to invite you to take part in our new survey, Experiences with BPM Centres of Excellence (COEs). The survey seeks to find out organisations’ priorities and challenges with BPM COEs, as well as the benefits they’re receiving.

Once the survey is complete (towards the end of September), we’ll create an in-depth report drilling into the survey findings and correlating them with findings from our other BPM COE research work. Everyone taking part in this survey will be eligible to receive a free copy of the report—just leave your email address at the end of the survey.

So please let us know your thoughts, we’d love to get your input! To participate, just click here—the survey should only take 5–10 minutes to complete, and your responses will remain completely anonymous.



Published by: IT Analysis Communications Ltd.
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