Ever since I read Geoffrey Moore’s Future of IT paper introducing the concept of systems of engagement (published last year), I’ve had a slight uneasiness about the ongoing discourse. For a long time it was nothing I could put my finger...

Just before Christmas, TIBCO released its fourth-quarter and full-year financial results for 2011 (the intervening holiday is why I haven’t blogged about it until now). While companies like Oracle struggle to deliver performance, TIBCO...

Of all the conversations and discussions held at Salesforce’s customer day in Egham this week, one in particular struck a chord with me. Cloudapps, an ISV and partner of Salesforce, spoke briefly about the challenges of capturing, storing and...

This week, I attended IBM’s Lotusphere 2012, IBM’s annual customer and partner event which showcases the latest products and strategy in the area of collaboration. Like last year, “social business” was squarely at the centre...