IT-Analysis.com
IT-Analysis.com Logo
Business Issues Channels Enterprise Services SME Technology
Module Header
Craig WentworthMWD Advisors
Craig Wentworth
16th April - Egnyte the blue touchpaper...
Louella FernandesLouella Fernandes
Louella Fernandes
11th April - Managed Print Services: Are SMBs Ready?
Louella FernandesLouella Fernandes
Louella Fernandes
11th April - The Managed Print Services (MPS) Opportunity for SMBs
Simon HollowayThe Holloway Angle
Simon Holloway
11th April - Intellinote - capture anything!
David NorfolkThe Norfolk Punt
David Norfolk
11th April - On the road to Morocco

Blogs > MWD Advisors

The new reality of mobility is not about providing apps or UIs for iPhone, iPad, etc
Neil Ward-Dutton By: Neil Ward-Dutton, Research Director, MWD Advisors
Published: 2nd August 2013
This work is licensed under a Creative Commons License
Logo for MWD Advisors

Belatedly:

What Clay said.

Mobile is one of the big new battlegrounds in enterprise software, and it’s no different in the BPM technology platform space. But when I see what’s mainly being talked about—both by vendors themselves, and then in the media generally—it’s all about ‘we’re better than vendor X because we have a [native client | mobile optimised web client | development toolkit], and vendor X has [whatever we don't have]. Of course it’s important to have these technology capabilities as part of your toolkit, but if this is as far as we get as a community in exploring the impact of mobility, then that will be a massive disappointment.

To understand the impact of mobile technology and mobility on BPM, you need to understand its impact on business processes. This is not about being able to show form or dashboards on an iPad or demonstrate a Responsive Design framework. To start to see the big picture, you need to abstract from the idea of ‘modern mobile device’ to think about what a modern mobile computing / telephony device represents in terms of capabilities, particularly (but not exclusively) when coupled with truly mobile data communications.

Here are some off-the-cuff thoughts (quite probably not an exhaustive list, and the list is evolving all the time): mobile image and video capture; personal identifiable device; mobile signature capture; mobile location and orientation knowledge / recording; mobile access to remote information; mobile ability to act on information through touch, typing; mobile audio and video playback. Just a couple of examples of how mobile computing technologies can impact existing business processes and disrupt marketplaces are here: - Hailo - Square - BofA mobile check deposit (just one example).

When you also look at how mobile technologies adjacent to today’s personal consumer devices are coming to market, you can also extend your thinking to include capabilities like this and this. Still think mobile is all about responsive design? I’d love to see other examples of disruptive uses of mobile tech you might have come across. gXVHU5CLvZE

Advertisement



Published by: IT Analysis Communications Ltd.
T: +44 (0)190 888 0760 | F: +44 (0)190 888 0761
Email: