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Blogs > Nigel Stanley
Glengarry Glen Ross - Old Fashioned Inside Threat
Nigel Stanley By: Nigel Stanley, Practice Leader - IT Security, Bloor Research
Published: 14th January 2008
Copyright Bloor Research © 2008
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I had the pleasure of watching the film Glengarry Glen Ross again last night.

Released in 1992 it chronicles the struggles of 4 real estate salesmen in a down market New York based agency. It stars Al Pacino as top salesman Roma, Jack Lemon as Shelley "The Machine" Levene (who is parodied in The Simpsons as "Old Gil") the burnt out has been and Kevin Spacey who plays their weak willed sales manager. It shows the down and dirty side of salesmanship in all its glory and includes well trodden and corny lines such as "Always be closing", "Coffee is for closers" and many others too rude to quote.

Anyone that has worked in sales will recognise characters they know portrayed on the screen, although hopefully few in the real world are as dysfunctional.

And I do mean dysfunctional.

The language is very strong from the start, and the film must have one of the highest scores for the F-word ever (it makes Gordon Ramsey look like a choir boy). The testosterone oozes from every pore of the characters as they try and out do each other to be the alpha male of the office.

The plot follows the despairing salesmen (term used advisedly as there are no female stars) as they wade through old, cold and bad leads desperately trying to close the most business and win an Eldorado executive car. Second prize is a set of steak knives and third prize is the sack.

For the top salesman there is the added prize of access to the Glengarry leads which are fresh and like gold dust to the struggling salesmen. These leads are carefully locked away in the manager's office and despite attempts at bribery are not going to be released for anyone.

To cut the story short and not reveal too much of the plot there is a staged burglary and the leads are stolen and sold to a competitor. The police investigate but a slip up from one of the salesmen reveals who the perpetrator is, who I won't say in case it spoils the surprise.

So what has this got to do with IT security?

Not a massive amount, I just wanted to share a brilliant film with you in case you hadn't seen it. There is only one computer which I saw tucked away in the corner of the manager's office, surrounded by heaps of paper. The fact that the leads were stolen by an insider, in this case clearly a competent and malicious one, shows that in those days you had to force a safe to get the leads. I would suggest that nowadays getting to such data is probably a whole lot easier in many organisations, and you will have more of it to download onto your USB stick. That said, the threat we face today of an incompetent and non-malicious user accidentally emailing thousands of leads to a competitor just didn't happen then. You could hardly accidentally break open a safe and hand the leads over to a third party.

Take a look at the film if you can. It is only 16 or so years old but it shows how IT and office automation has moved on, even if base human instincts remain much the same. Somehow rewriting the film and staging the theft using modern technology such as a USB stick would be less dramatic, in my book anyway.

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