British start-up CIMtrek has launched its first service, which moves complete Lotus Notes installations to cloud-based working. CIMtrek uses Google’s cloud service but can work with others. Future services will include migrating Novell...

Of course they are — they’re suppliers of systems for it. MRD applies. This time the two companies have user surveys to bolster their optimism. First was Jive Software, whose products I recently reported on. The company’s CEO, Tony...

I discovered this service today. Timely is for people who want to grease the wheels of their tweets. The service looks at a person’s previous 100 messages and analyses the number of retweets (RTs) by time of day. Having calculated the ideal...

More than a few people are referring to enterprise social networking as “Social CRM”. They’re slightly correct but also so far wrong as to distort the picture. They are right in that CRM can be a consumer of the data gained from...

I was sorry to learn last week that Ken Olsen is dead. He had reached a good age and had stopped contributing to the computer industry some years before. While he was active, especially through the 1960s and ‘70s,  he and his colleagues...

Social networking for organizations involves communication among several entities, not just with customers. These entities include internal groups, departments and divisions; regulators and government; and trading partners. (I touched on this...

LinkedIn Identity: Use is Growing on B2B sites around the web Based on data across our B2B clients, we’ve seen LinkedIn’s share of social sign-on grow from 3% in July 2010 to 20% in January 2011. So says the company blog of Gigya,...