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The Norfolk Punt - Blog Archive for May (2012)

There were 3 blog postings during May (2012):

Blogs > The Norfolk Punt

David Norfolk, Bloor Research | 16th May '12
Well, I think that Configuration Management (rather than just Change Management) is what eases the pain of change - but there are various points of view on this. What is important is that people understand the various positions and their...
David Norfolk, Bloor Research | 29th May '12
I'm always a little cynical about benchmarking - which (even if done honestly and well) doesn't always deliver what people might expect. For instance, perhaps the infrastructure used for a sector-winning benchmark tells you as much about the...
David Norfolk, Bloor Research | 28th May '12
The big problem with Configuration Management, I think, is that everybody thinks it's an IT thing and nothing to do with the business. This isn't true, of course: sending the internal version of a document to an external customer or working to an...


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