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Blogs > The Norfolk Punt

Configuration Management, Expert Guidance - revised edition published
David Norfolk By: David Norfolk, Practice Leader - Development, Bloor Research
Published: 10th February 2014
Copyright Bloor Research © 2014
Logo for Bloor Research

Configuration Management, Expert guidance for IT service managers and practitioners (Revised edition) by Shirley Lacy and David Norfolk has just been published by the publishing arm of the BCS. Effective Configuration Management, in my opinion, is one of the key pillers supporting Governance, IT service management, security and, in fact, most of the business environment.

This book is a practical guide based on input from actual practitioners. Far be it for me to review my own work, but according to Krikor Maroukian, Project Manager, Printec S.A., this is 'A masterfully crafted synthesis of experience, workshops, interviews and case studies, [and] is an invaluable contribution to the governance of continual configuration management improvement. It also accurately references IT service management processes.'

It provides further reading for my series of introductory articles on Configuration Management for The Register:

Config management: Enemy of agile approach or the reason it WORKS?

So you think you know all about configuration management?

Tool time: Implementing configuration management, properly - don't be a CM fashion victim

Book details:

ISBN: 9781780172286
Format: Paperback
Dimensions: 170 x 244
Number of pages: 160
Publication date: 27 JAN 2014

Also available in a kindle edition from Amazon


Published by: IT Analysis Communications Ltd.
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