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News Release

Axios Ramps Up Operations in North America
Released: 18th February 2014
Publisher: Axios Systems

Herndon, Virginia - February 17, 2014. Axios Systems, a leading global IT Service Management (ITSM) provider, has announced an expansion of operations in North America.

Gartner Research has forecasted that the worldwide dollar-valued IT spending forecast will grow 3.1% in 2014, reaching $3.8 trillion.1 Increased spending power, coupled with an extraordinary demand for cutting-edge and high-end ITSM solutions in the region, gave Axios the motivation to increase the footprint of their North American team, doubling their headcount in the areas of Sales & Marketing, Account Management and Project Delivery.

Another key driver for the expansion has been a recent drive for enterprise organizations to replace their legacy tools from providers including HP, CA and BMC. In addition, Axios have recently won a series of key wins over ServiceNow, who until recently have been relatively unchallenged in the enterprise SaaS space. This gives Axios a massive opportunity to capture market share.

Tasos Symeonides, CEO at Axios Systems comments, “North America is a hotbed for ITSM innovation and Axios are committed to evangelizing good practices for IT operations, innovation and maturity.” Mr. Symeonides went on to say, “Axios Systems are pioneering the next wave of IT innovation around the integrated End-User experience, Social IT, collaboration and multi-channel support, replacing legacy systems and processes. Our new team of highly-skilled individuals will help us to deliver results and continue on our mission to become the leading Enterprise ITSM provider in North America.”

Axios’ US expansion comes ahead of PINK14, Pink Elephant’s 18th annual IT Service Management Conference and Exhibition, which is taking place this week. Axios Systems is a long-standing partner of PINK Elephant and are proud to be a PINK14 Gold sponsor.

1 Gartner Research, Forecast Analysis: IT Spending, Worldwide, 4Q13 Update, January 28, 2014.

About Axios Systems
For more than 25 years, Axios Systems has been committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) software. With teams in 22 locations globally and over 1,000 successful customer deployments, Axios is a worldwide leader in ITSM solutions.

Axios’s ITSM software, assyst, is purpose-built, designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.

An out-of-the-box solution, assyst enables faster, less costly delivery and support of IT services better than any other enterprise-class ITSM solution, allowing our clients to offer unparalleled multichannel support.

For more information, please visit our website at

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Published by: IT Analysis Communications Ltd.
T: +44 (0)190 888 0760 | F: +44 (0)190 888 0761