As financial pressures mount and technology continues to evolve and its relationship with the business becomes increasingly complex, how does this change the expectations and needs of those external relationships?

The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.

End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.

Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals.

Shadow v7 expands the range of SOA and data connectivity options available to existing System z mainframe users.

This document provides a snapshot of the current state of the Master Data Management (MDM) market.

Getting to grips with information governance, a key component of a broader business strategy, gives organisations a much stronger chance of longer term success as well as protecting the business from costly errors...

With virtualization close to the top of every CIO's to do list, we undertook the task of finding out how well server, storage and desktop virtualization is currently understood and where it is being applied...

The management of operational IT is not without its challenges, indeed it can be a thankless task particularly when considered as a whole. The good news is that the day to day burden can be reduced by applying some simple, practical measures...

Existing IT management strategies have enabled organisations to take control of their infrastructures. The game has moved on however and it is time to raise the sights of IT management strategy...

As markets become more complex and dynamic, is the traditional periodic and retrospective management reporting approach adequate for running the business, or do we need a rethink?

Now that mobile email is moving into the mainstream, with technology and services widely available to businesses of all sizes, organisations looking to either invest for the first time or review their current arrangements are...

The Average Inc. could do quite a lot to improve the ways it uses technology in order to reduce risk, ensuring business continuity, and to cut unnecessary cost.

Businesses rely on widely distributed networks of workers, be they at HQ, in branch offices, mobile etc. This report looks at the degree to which the 21st century workforce is distributed and the issues organisations have with enabling this.

People with disabilities want to be independent; they want to do things for themselves by themselves. This report investigates Oracle's support of accessibility.