Sabio, the specialist customer service technology systems integrator, has been assessed and certified against ISO 27001 – the International Standard for Information Security Management – following a successful assessment process working with QMS. Sabio already holds ISO 9001:2008 quality management certification for the provision of its customer contact strategies and solutions.
ISO 27001 is the internationally recognised standard for establishing, implementing, maintaining and continuously improving Information Security management. Achieving ISO 27001 accreditation confirms that Sabio operates an effective Information Security Management system. It also demonstrates the company’s ability to deliver secure, reliable solutions for organisations such as financial service providers and public sector operations that demand the highest standards of information security.
“Gaining this additional ISO certification clearly demonstrates Sabio’s continued commitment to recognising industry best practice operating standards. The strict maintenance and management of our security posture, along with the formal improvement programme of this ISMS framework, is an important component of Sabio’s success and ongoing commitment to our customers,” said Sabio Managing Director Sebastian Henkes. “ISO 27001 accreditation is an important step for Sabio, particularly given our growing Software as a Service (SaaS) provision of key cloud-enabled solutions such as workforce management, contact centre operations and remote monitoring.”
“Information risks are fast becoming a major factor in the planning of service delivery, so independently assessing and verifying our information security processes through ISO 27001 reassures our customers that Sabio can support the requirements of organisations with the most demanding corporate information and data security standards,” he added.
ISO 27001 is the international standard for Information Security Management, and is designed to ensure that the confidentiality, integrity and availability of information are fully addressed within an organisation. Securing ISO 27001 certification demonstrates an organisation’s commitment to implementing the appropriate security controls, with adequate and proportionate security measures in place to protect both corporate information as well as the security of client data.
Sabio is a specialist contact centre and unified communications systems integrator focused on delivering exceptional customer contact strategies and solutions based on best-of-breed technologies from leading organisations such as Avaya, Nuance and Verint. Sabio offers business consulting, systems integration and managed services and has worked with many major organisations across the UK including Argos, Brewin Dolphin, BT Business, Business Stream, Eurostar, Homeserve, Leeds City Council, Office Depot, Thames Water and multi-award winning Lebara Mobile. For more information, visit www.sabio.co.uk or follow us on Twitter at http://twitter.com/sabiosense
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