Moorfields Hospital Invests in Workspace Virtualisation to Improve Service Delivery
London, UK, June 19, 2013 – Moorfields Eye Hospital is working with Workspace Virtualisation specialist RES Software to significantly improve IT service delivery across the hospital’s central London campus.
Moorfields has purchased the RES Workspace Virtualisation Suite, which will give 1,800 users instant access to their personal desktop, regardless of the device they are using and their location within the hospital. This will significantly improve access to the patient administration system, allowing clinical staff to more quickly view and immediately update records while on ward rounds.
RES Software’s workspace virtualisation technology will automatically determine what IT services users can access, according to their context (user ID, location and the device being used). This will deliver a consistent end-user desktop experience, significantly reducing log-in times, improving application delivery time and automating access to the nearest printer when users are away from their desk.
The new RES Software solution will also automate many IT services to minimise the time required to support day-to-day IT tasks. This will reduce end-user helpdesk requests and allow the IT team to dedicate more time to strategic IT projects that improve hospital management and clinical services.
Owen Brady, IT Director for Moorfields Eye Hospital, said: “Moorfields is an ophthalmic centre of excellence worldwide, and it is therefore vital that our IT services enable staff to continually improve patient services. We chose RES Software as we wanted to reduce the burden on the IT department of day-to-day system management. RES Software offers a single tool to simplify the delivery of server and application management, which means that we won’t have to deploy multiple tools to achieve our goal of delivering reliable and cost effective IT management.”
About RES Software
RES Software manages and secures the key elements of a user’s computing experience, independent of work styles and devices. By automating how IT services are delivered to virtual workspaces and providing a user-friendly “IT store,” RES Software helps IT professionals master the impacts of IT consumerisation, increasingly sophisticated corporate users, bring-your-own-device initiatives and cloud technologies. RES Software patented technologies are used by a global customer base, and include superior customer support. For more information, follow updates on Twitter @ressoftware and visit www.ressoftware.com.
About Moorfields Eye Hospital
Moorfields is one of the world’s leading eye hospitals, providing expertise in clinical care, research and education. We have provided excellence in eye care for more than 200 years and we continue to be at the forefront of new breakthroughs and developments. We are an integral part of one of the UK’s first academic health science centres, UCL Partners, and were one of the first NHS organisations to achieve foundation trust status in 2004.
We treat the entire range of eye diseases, from common complaints to rare conditions which require treatments not available anywhere else in the UK. We dealt with more than 475,000 patient visits in 2011/12 at our main hospital base in London’s City Road and at 19 other sites in and around the capital, enabling us to provide expert care closer to patients’ homes.
With our research partners at the UCL Institute of Ophthalmology, we run one of the largest ophthalmic research programmes in the world and have the highest measure of scientific productivity and impact in the world for our research activity.
Service Delivery Executive
Tel: +44 (0)1522 883640
Further information (external website)