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News Release

Crate & Barrel streamlines its supply chain with multicarrier shipping management system from Kewill
Released: 9th July 2013
Publisher: Fieldworks Marketing

Multi-channel home furnishings specialty retailer invests in technology to improve handling of several million parcels annually

9th July, 2013 – Guildford, UK - Crate and Barrel, the multi-channel home furnishings specialty retailer, today announced that it will implement Flagship parcel shipping and Netship expense management software from Kewill. The system will efficiently handle the several million parcels despatched each year and upscale with the business as parcel volumes continue to grow, supporting the company’s multi-channel strategy.

The solution will enable the company to consistently manage local and international shipments from multiple shipping locations across North America, integrating with a wide range of carriers to ensure that the best available rates and service is selected each time.

“Supply chain efficiency is a key focus as we continue to plan for further global expansion” said Steve Pater, Director of Transportation at Crate and Barrel. “With the Kewill Flagship and Netship software, we are confident we have found a proven solution that is scalable and flexible, enabling us to grow our business with the confidence that our costs are minimised and our shipping processes are consistently followed.”

Kewill’s Flagship parcel shipping and Netship shipping expense management software will streamline the Crate and Barrel supply chain, ensuring on-time customer delivery and maintaining tight cost control.

“Retailers such as Crate and Barrel who achieve increased sales with a successful multi-channel strategy also experience increased complexity in their fulfilment,” said Jay Waldron, Senior VP Sales at Kewill. “Our shipping management solutions provide central control and visibility for our customers as well as consistency of experience and best value for their customers, regardless of their sales channel of choice or geographical location.”

About Crate and Barrel
Working directly with European ateliers and factories to import their products, Crate and Barrel was among the first retailers to make contemporary tabletop and kitchenwares affordable to American consumers. Now in its 50th year, Crate and Barrel is a multi-channel family of brands and an internationally recognized industry leader, known for exclusive housewares and furniture designs, excellent value and superb customer service. To learn more about Crate and Barrel, visit

About Kewill
Kewill is a leading provider of supply chain execution software solutions with a focus on multi-modal transportation management for enterprises and logistics service providers to manage the movement of goods and information around the globe.

We deliver innovative software for business-critical global supply chain requirements through our three product suites: Logistics, to support freight forwarding, transport, warehousing and customs compliance; Transportation and Shipping, to enable parcel, LTL, TL and desktop shipping and export trade compliance, and; Business to Business Integration, to drive B2B eCommerce, order management and supply chain integration

Our customers rely on our deep domain knowledge to improve their business processes, exchange information and provide visibility to simplify the management of their supply chains.

Established in 1972, Kewill has over 7,000 customers around the world including Bayer, Black & Decker, DHL, Hankyu Hanshin, Hitachi, Ingersoll Rand, Mothercare, UPS, Scott’s & Co and TNT.

For additional information, contact:
Tanya Pring
Fieldworks Marketing
Tel. (UK) +44 (0)845 034 5602

Further Information

Fieldworks Marketing
Zara Camble
Account Manager

Further information (external website)

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Published by: IT Analysis Communications Ltd.
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