UK and US restaurants to benefit from better data analytics as TISSL becomes Avero Reseller
Specialist EPoS solutions provider TISSL, known for being widely used across the hospitality industry and for its pioneering development of mobile restaurant technology, has concluded an agreement with Avero, the US leader in restaurant software. The new agreement will see TISSL reselling Avero’s restaurant-focused data analytics software in the UK and the US.
“We both pride ourselves on our sector specialism and on delivering real-world restaurant solutions,” states Kevin Coetzee, owner and managing director of TISSL. “We think Avero has a fantastic product,” he continues. “We share the same ethos and strive to provide SMEs and enterprise groups with very rich point-of-sale and point-of-service solutions.”
Avero offers restaurant software that provides answers on how to optimise the guest experience, lower labour costs, and more. By using Avero, restaurants can identify what is driving sales across different time periods, menu categories and individual items. Avero also improves staff performance by taking complex data and condensing it into an easy-to-understand coaching model. Together, the two solutions help restaurateurs improve service and increase sales.
“Avero takes our TISSL EPoS data and analytics a stage further,” observes Coetzee. “We fit together like a hand in a glove. We generate reports from our clients’ POS processes and Avero then transforms them into robust solutions that provide deeper business insights.”
A restaurant using both TISSL and Avero can expect to improve its profitability by better understanding the business, uncovering employee fraud, reducing wastage and getting the most from ingredients, lowering staff costs by tightening shift patterns and reducing overtime, and pinpointing staff in need of training.
Adds Avero President and CFO, Doug Hsieh: “It all comes down to knowing your business, your staff and how to exploit the information you obtain. It’s like seeing your data through a clearer lens. The data’s all available but without Avero to transform it into deeper insights, it’s hard to perceive the nuances. For large operating groups that run several EPoS systems, a universal business intelligence tool is particularly valuable.”
As Avero can process data from over 50 point-of-sale and labour systems, a restaurant wishing to migrate to a new one can do so safe in the knowledge they will remain in control and will maintain a consistent level of management information.
Integration between TISSL EPoS and Avero business intelligence has already taken place. Concludes Kevin Coetzee: “We’ve already started to show Avero to our UK customers and they love it!”
About TISSL Limited – www.tissl.co.uk
Since 2003, TISSL has provided EPoS solutions and touchscreen tills to the hospitality industry worldwide. Standing out for speed, reliability, breadth of functionality and quality of support, they suit all hospitality operations. Used in 400+ establishments, TISSL EPoS excels in fine dining, casual dining, fast food, pubs & bars, hotels and members’ clubs.
Many of the industry’s most demanding chef-patrons, such as Heston Blumenthal, Rick Stein, Jason Atherton and Alexis Gauthier, use TISSL EPoS. In Restaurant Magazine’s survey of 2,000 establishments, TISSL EPoS has been voted ‘Chef’s Choice’ for the past four years. TISSL users commonly secure high-ranking positions in the National Restaurant Awards and 2013 was no exception.
TISSL point-of-service functionality is complemented by customer loyalty, time & attendance, interfaces to restaurant reservations and kitchen display systems, stock management and digital signage. The centre-piece of the TISSL solution is its fully-integrated smartphone application for ordering and payment, the next step in restaurant technology.
About Avero, LLC – www.averoinc.com
Avero, restaurant software that drives profits, is the leading provider of insights and solutions to the hospitality industry integrating seamlessly with more than 50 restaurant POS systems and labour management tools.
The company processes more than $14 billion in annual F&B transactions and has over 20,000 users in 44 countries, including many of the most renowned restaurants, casinos and hotels in the world.
Headquartered in New York City, with offices in Dallas, Las Vegas and Singapore, the company is led by former hospitality professionals, including CFOs, chefs, owners, sommeliers and operators.
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