As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

With the seemingly un-wavering boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications more sophisticated than ringtones and games is ever more appealing.

This report should be of interest to anyone who is considering managed print services or looking to improve the management and control of their printing infrastructure.

In this paper we will discuss what events and logs are and when you should care about them.

Today's data center is called upon to deliver a dynamic, realtime IT infrastructure that can support business transformation with increased scale, complexity, and diversity of workloads. IBM has positioned itself to address these needs.

IBM is advancing the Systems Management discipline in x86 environments to be consistent with its other hardware platforms. IBM has positioned itself to address the need for holistic Systems Management of x86-based servers as well as virtualization.

While many organisations focus on the office environment, there are opportunities to be uncovered by taking a wider view of printing - to include enterprise output - as a way to gain further cost benefits and drive business efficiencies.

As more and more human activity moves online, it is easy to think that geography no longer matters-surely the internet is without borders? Whilst in some cases this is true, more often than not online activity spills over into the real world.

In April 2010, many organisations will find that they fall under the UK's new Carbon Reduction Commitment legislation (now known as the CRC Energy Efficiency Scheme).

Bloor believes that storage virtualisation is here for the long haul and all organisations should therefore be planning to implement it.

As IT investments reach the end of their design life, the need to refresh them provides organizations an opportunity to bolster their competitive advantage through state-of-the-art IT technologies.

IT Managers tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs.

Managed print services (MPS) offer organisations the opportunity to control costs, reduce the complexity of managing a heterogeneous infrastructure and improve business processes.

Digital Britain is the UK government's strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.

Quocirca's report examines how a CCM strategy can transform the impact of customer communications at every customer touch point, controlling cost, driving operational efficiencies and building customer loyalty.