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News Release

44 per cent of UK iPhone users want the new Apple iPhone 5 says new poll

But only 5 per cent of Samsung Galaxy users want to switch
Released: 13th September 2012
Publisher: RealWire

44 per cent of existing UK iPhone users say they want the new Apple iPhone 5 according to a consumer survey conducted immediately after news of the product was released last night (12.09.12). And 20 per cent of all smartphone users in the sample said they wanted to upgrade to the new iPhone without needing any further information about the product.

But users of the iPhone’s main competitor, the Samsung Galaxy, are mostly staying loyal, with only 5 per cent saying they want to switch to the iPhone 5 in the online poll of 1000 UK adults conducted by rapid online survey company, Usurv (www.usurv.com).

According to the research, the most popular feature on the iPhone 5 is likely to be its larger screen, highlighted as the most appealing by 19 per cent of respondents. The higher speed Internet access, making use of the new 4G mobile service which is being introduced to the UK, was highlighted by 17 per cent as most appealing. But 39 per cent said none of the new features appeal to them.

And in a hint of a backlash against Apple’s publicity machine, over a quarter (27%) of the consumers thought that the iPhone 5 had been over-hyped without anything exciting or innovative.

Guy Potter, director and market researcher at Usurv, said: “We ran an immediate poll to gauge people’s instant reactions to the new phone and as with most Apple launches there seems to be a fair bit of positive excitement. The fact that 44 per cent of existing iPhone users already want to upgrade – without needing to think about it – shows the loyalty to the brand. However, none of the new features seemed to instantly grab people – with 39 per cent saying none of them really appealed.”

Participants were asked:

The Apple iPhone 5 has just been launched. Which of the following features do you find most appealing:
http://www.realwire.com/releases/44-per-cent-of-UK-iPhone-users-want-the-new-Apple-iPhone-5-says-new-poll

Do you want to upgrade to the iPhone 5:
http://www.realwire.com/releases/44-per-cent-of-UK-iPhone-users-want-the-new-Apple-iPhone-5-says-new-poll


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