Financial services organisations face multiple challenges in their business, of which some of the most pressing are industry consolidation, meeting regulatory demands, managing risks and controlling costs—at the same time as they must reach out to customers with new and innovative services through multiple communications channels. With customer information and other sensitive data so prized by hackers and with incidences of security breaches making everyday news, the onus is on financial services organisations to beef up their security controls to better protect their organisation and their customers from data and information security risks.
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