Dale Vile on IT-Analysis.com

CRM Promise and Practicality for the Smaller Business

Dale Vile, Freeform Dynamics — Wed, 04 Feb 2009 07:00:00 +0100

The term Customer Relationship Management (CRM) may have its roots in the 'big iron' enterprise systems space, but the underlying principles are relevant to businesses of all sizes..... [Read More...]

Joining the dots of business communications

Dale Vile, Freeform Dynamics — Fri, 30 Jan 2009 07:00:00 +0100

IT and communications vendors are positioning unified communications very heavily at the moment, but there are no magic bullets. Success is dependent on defining the problem in your own terms, not the suppliers', and going into initiatives [Read More...]

Google gets real on Apps go-to-market

Dale Vile, Freeform Dynamics — Tue, 20 Jan 2009 07:00:00 +0100

I was interested and encouraged to see the announcement last week from Google of its new initiative to create a reseller channel for its online office applications.... [Read More...]

Enterprise 2.0 and the issue of workforce composition

Dale Vile, Freeform Dynamics — Wed, 07 Jan 2009 07:00:00 +0100

I thought I would share a snippet of research from a study we conducted in collaboration with MWD a few months ago. [Read More...]

Breaking out of the social media echo chamber

Dale Vile, Freeform Dynamics — Tue, 06 Jan 2009 07:00:00 +0100

I was alerted through Twitter to an interesting blog post entitled Are we sharing solutions or soundbites?, which discusses the issue of social media enthusiasts. [Read More...]

Downturn perception versus reality?

Dale Vile, Freeform Dynamics — Mon, 05 Jan 2009 07:05:00 +0100

I am in two minds about the feedback we have received recently through our research which tells us that IT professionals are generally not predicting doom, gloom and/or panic as a result of the credit crunch and associated economic downturn [Read More...]

The futility of challenging Apple perfection

Dale Vile, Freeform Dynamics — Mon, 08 Dec 2008 07:00:00 +0100

Perhaps its age or maybe I have got some kind of genetic disorder that prevents me from 'getting' the whole Apple thing. [Read More...]

Macs not right for everyone - Experiences from a real world pilot

Dale Vile, Freeform Dynamics — Mon, 06 Oct 2008 07:00:00 +0100

The Apple Mac is gaining popularity, but unlocking its value can be challenging for businesses. [Read More...]

iPhone: First impressions of a BlackBerry user

Dale Vile, Freeform Dynamics — Wed, 20 Aug 2008 08:35:00 +0100

For a while now, I have maintained two mobile phones - one for business use and one for personal use - and in terms of requirements, I need different things in each context. There are four... [Read More...]

Desktop power management

Dale Vile, Freeform Dynamics — Tue, 15 Jul 2008 20:26:00 +0100

It's encouraging that many of the conversations we are having at the moment in relation to IT and sustainability are moving beyond power management in the data centre. It is not that optimising... [Read More...]

Justifying a large scale Vista migration

Dale Vile, Freeform Dynamics — Fri, 27 Jun 2008 15:56:00 +0100

Over the past couple of months, I have had in-depth conversations with five CIOs that have made a significant commitment to Windows Vista. One of the main issues I explored with each of them was the... [Read More...]

Business Intelligence and the bolting horse

Dale Vile, Freeform Dynamics — Thu, 12 Jun 2008 22:01:00 +0100

There appears to be a revival of interest in Business Intelligence (BI) among IT vendors at the moment. Some pretty big guns, the likes of Oracle, IBM, SAP and Microsoft, are trying to position... [Read More...]

Talking at cross purposes, or being deliberately misled?

Dale Vile, Freeform Dynamics — Sun, 01 Jun 2008 19:45:00 +0100

Ever had one of those conversations where you debate something for a while then it dawns on you that each party has been talking about something different? It has happened to me quite a few times... [Read More...]

Welcome Josie

Dale Vile, Freeform Dynamics — Thu, 08 May 2008 21:01:00 +0100

It is with great pleasure that we welcome Josie Sephton into the fold as the latest addition to the Freeform Dynamics team.Josie may be a fledgling Freeformer, but is a highly experienced telecom... [Read More...]

Cloud Computing and Web 2.0

Dale Vile, Freeform Dynamics — Sun, 27 Apr 2008 19:56:00 +0100

Don't you just hate it when another woolly ambiguous term is forced upon us? When I was approached by yet another journalist the other day asking me my thoughts on the impact of cloud... [Read More...]

Oracle and Collaboration

Dale Vile, Freeform Dynamics — Mon, 14 Apr 2008 11:13:00 +0100

I was interested to read about Angela's experience trying to secure a briefing from Oracle on its collaboration related offerings and activities. As Angela pointed out, the 'Big O'... [Read More...]

Making chipsets interesting

Dale Vile, Freeform Dynamics — Fri, 28 Mar 2008 11:23:00 +0100

At the risk of offending all those who love to talk for hours about cores, caches and clock speeds, I have to say that I personally find discussions about the innards of silicon chips and how they... [Read More...]

Downgrading from Vista to XP

Dale Vile, Freeform Dynamics — Wed, 12 Mar 2008 09:05:00 +0100

I blogged a while back on how a Vista upgrade effectively rendered my old desktop machine useless for business purposes (see Retiring Leonardo from last year). I got a lot of feedback at that time as... [Read More...]

Are your IT staff adequately trained?

Dale Vile, Freeform Dynamics — Thu, 31 Jan 2008 09:43:00 +0100

An interesting finding emerged from ne of our recent studies into IT Service Management (ITSM). It concerns a cause and effect that is pretty obvious once it is highlighted. Put simply, IT... [Read More...]

The customer view of BEA's acquisition by Oracle

Dale Vile, Freeform Dynamics — Fri, 25 Jan 2008 19:25:00 +0100

When the BEA Oracle deal was finally announced last week, my first instinct, like many analysts and journalists I would guess, was to rush to the keyboard and bash something out. But what was there... [Read More...]

Here's to a more balanced 2008

Dale Vile, Freeform Dynamics — Sun, 30 Dec 2007 22:10:00 +0100

While everyone seems to be busy making predictions about hot technologies, revolutionary industry developments, and various tipping points being reached in 2008, I can't help hoping that we see... [Read More...]

Managing signal to noise

Dale Vile, Freeform Dynamics — Sat, 08 Dec 2007 18:34:00 +0100

A couple of months ago, I decided to get stuck in a bit more to the whole social media thing, as a few conversations with others that were much more active than me had planted the seed in my... [Read More...]

Avaya crosses the line

Dale Vile, Freeform Dynamics — Sun, 02 Dec 2007 11:15:00 +0100

This is not going to be an in-depth post. I just wanted to put on record that I was very impressed with a lot of what I heard during the Avaya industry analyst conference a couple of weeks ago.It was... [Read More...]

Context and social media

Dale Vile, Freeform Dynamics — Sun, 11 Nov 2007 18:31:00 +0100

One of the RSS feeds I subscribe to recently threw up a post that provided a link to a YouTube video of an Analyst Relations (AR) professional talking about their job and why they like it. There was... [Read More...]

Dissecting SaaS

Dale Vile, Freeform Dynamics — Mon, 05 Nov 2007 08:07:00 +0100

I sometimes think I am living in a parallel universe when I get into conversations about Software as a Service (SaaS). People keep talking to me as if there is some kind of seismic shift taking place... [Read More...]

IP PBX: A natural Linux workload?

Dale Vile, Freeform Dynamics — Sun, 28 Oct 2007 18:03:00 +0100

Every now and again, I read something or hear something quoted in the media that just doesn�t ring true. The latest was an assertion that voice over IP (VoIP) and IP Telephony (IPT) solutions... [Read More...]

Thoughts on Software IP and Patents

Dale Vile, Freeform Dynamics — Thu, 18 Oct 2007 23:05:00 +0100

A journalist contacted me the other day to ask what I thought about the story that broke earlier in the week about IP Innovation suing Red Hat and Novell over alleged patent infringements associated... [Read More...]

BEA and Oracle: 0.5 + 0.7 = 0.8?

Dale Vile, Freeform Dynamics — Tue, 16 Oct 2007 02:32:00 +0100

The problem with takeover bids is that once made, things can never be the same again for 'target'. At this point, I guess we cannot be absolutely sure that the proposed acquisition of BEA... [Read More...]

BEA: The death of packaged applications revisited?

Dale Vile, Freeform Dynamics — Fri, 05 Oct 2007 15:55:00 +0100

A couple of us spent some time recently at BEA World in Barcelona. My colleague David Tebbutt has summarised some general thoughts on the overall strategy and direction that was outlined under the... [Read More...]

Does OpenOffice.org matter to the mainstream?

Dale Vile, Freeform Dynamics — Mon, 01 Oct 2007 11:52:00 +0100

I was clicking around on one of the news sites a few days ago and came across reference to a service portfolio called 'Open Office' that mobile operator Orange launched in the UK earlier this month.... [Read More...]