Louella Fernandes on IT-Analysis.com

Nuance on track to transform enterprise printing

rss@it-analysis.com (Louella Fernandes, Quocirca) — Thu, 02 Feb 2012 07:00:00 +0100

At its first European analyst event in London, Nuance discussed its strategic priorities for 2012, which include integration of its scan and print products and expansion of mobile and cloud delivery platforms. [Read More...]

The independent managed print services approach

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 25 Nov 2011 07:00:00 +0100

Although hardware vendors have been the predominant MPS suppliers for some time, the market is at a tipping point, evolving to encompass a wider range of providers. [Read More...]

Xerox steps up channel MPS business

rss@it-analysis.com (Louella Fernandes, Quocirca) — Thu, 29 Sep 2011 08:00:00 +0100

Xerox is actively pushing its managed print services (MPS) capabilities to the SMB and mid-market sectors [Read More...]

E-invoicing: Ready for Prime Time

rss@it-analysis.com (Louella Fernandes, Quocirca) — Tue, 19 Jul 2011 06:00:00 +0100

It is hard to believe that, in the 21st century digital age, one of the most business-critical documents - the invoice - is still created and sent mostly in paper format. [Read More...]

Kyocera shines a green light on managed print services

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 27 Jun 2011 06:00:00 +0100

While cost reduction has long been the primary objective for MPS, sustainability is also working its way up the agenda. [Read More...]

Xerox and HP make small acquisitions that promise a big impact in MPS market

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 30 May 2011 07:00:00 +0100

Xerox's acquisition of NewField IT, a UK based print consultancy and software solution provider follows hot on the heels of HP's acquisition of Printelligent, a US-based managed print services (MPS) provider. [Read More...]

Pitney Bowes Business Insight: trying to put its stamp on the software world

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 15 Apr 2011 06:00:00 +0100

Pitney Bowes has long been a goliath in the metered postage market with around an 80% share in the US and 65% internationally. The need to diversify beyond the stagnant postage market has seen it venture into the software world. [Read More...]

Will smartphones and tablets herald the era of ubiquitous printing?

rss@it-analysis.com (Louella Fernandes, Quocirca) — Thu, 14 Apr 2011 06:00:00 +0100

Many printer vendors are banking on the soaring demand for smartphones and tablets to revitalise the opportunity for printing, in the office, at home and on the move. [Read More...]

HP's vision for driving more printed pages by harnessing the cloud, mobility and connectivity

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 30 Mar 2011 06:00:00 +0100

At its recent Analyst Summit in San Francisco, HP delivered a strong vision on how it aims to grow its printing revenues across consumer, SMB, enterprise and commercial markets. [Read More...]

Mobile meets Print: HP's Mobile Printing Ambitions

rss@it-analysis.com (Louella Fernandes, Quocirca) — Tue, 15 Feb 2011 07:00:00 +0100

The printing market is seeing the emergence of applications and services to enhance productivity for mobile workers. [Read More...]

Unburdening the CIO: The business value of Managed Print Services

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 26 Jan 2011 07:00:00 +0100

Few CIOs are aware of the cost, complexity or risk of operating an unmanaged print environment - all of which can be mitigated through using a managed print service (MPS) [Read More...]

Ricoh unveils plans to close gap on managed print services rivals

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 24 Jan 2011 07:00:00 +0100

Ricoh's first global press event was held on 20 January 2011 where it announced its plans to invest $300 million over three years in its global managed document services (MDS) infrastructure. [Read More...]

A new era for Xerox

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 04 Oct 2010 09:20:00 +0100

Xerox launches its Ready for Real Business campaign in Europe today (4th October 2010), part of a multi-million dollar worldwide campaign. Is Xerox now on track to become a global player in business process and document management? [Read More...]

Data security: Key steps to shredding the printer threat

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 10 Sep 2010 07:00:00 +0100

Sophisticated networked printers have brought convenience and security problems in equal measure - but certain measures let you minimise the risks [Read More...]

Printing - the Achilles heel of the iPad for business?

rss@it-analysis.com (Louella Fernandes, Quocirca) — Tue, 01 Jun 2010 09:09:30 +0100

With iPad sales already outpacing sales of Macs in the US, taking just 28 days to shift a million units, it's fair to say that the consumer popularity of the iPad promises to match that of the... [Read More...]

Print revival at HP as it builds strategic enterprise MPS and midmarket focus

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 24 Feb 2010 09:00:00 +0100

Signs of a rebound in printer sales were evident from HP's latest Q1 2010 results which saw its imaging and printing business revenue grow by 4% year-on-year to $6.2 billion. [Read More...]

Trends shaping next generation print management

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 29 Jan 2010 07:00:00 +0100

As the economy rebounds, vendors will focus on a message of more effective printing through device optimisation which can drive busienss efficiency - in terms of user productivity, device availability and reduced costs. [Read More...]

Think big when tidying up your office's printer mess

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 08 Jan 2010 07:00:00 +0100

Managing output across the enterprise could save money and hassle [Read More...]

Xerox Enterprise Print Services: From the desktop to the in-house print centre

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 09 Nov 2009 07:00:00 +0100

On 29th October 2009, Xerox announced Enterprise Print Services (EPS), extending its existing managed print services offering across the enterprise - from the office, to in-house print rooms, to the virtual workplace. [Read More...]

Managed Print Services - the answer to the "less-paper" office

rss@it-analysis.com (Louella Fernandes, Quocirca) — Thu, 29 Oct 2009 07:00:00 +0100

Hit print intelligently, Control print, Print less, save more - all mantras of printer companies today, despite the fact they are striving to increase sales of printers and consumables. [Read More...]

Xerox acquires ACS, expands BPO credentials

rss@it-analysis.com (Louella Fernandes, Quocirca) — Thu, 08 Oct 2009 07:00:00 +0100

Xerox has made a bold move to expand its BPO credentials and reduce its dependence on equipment and supplies, but what does this mean for the managed print services market? [Read More...]

Beyond CRM: How to improve customer interactions

rss@it-analysis.com (Louella Fernandes, Quocirca) — Tue, 29 Sep 2009 07:00:00 +0100

Customers have much more power these days - so why do so many companies fail to build a proper strategy to engage them and win their loyalty? [Read More...]

HP rides the perfect storm, closes gap on Xerox with latest MPS initiatives

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 23 Sep 2009 07:00:00 +0100

On 14th September 2009, HP made a series of announcements to help businesses drive cost reductions and improve efficiencies across their print environment. [Read More...]

Can Samsung's new software tools help channel partners develop their MPS offerings?

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 03 Jun 2009 07:00:00 +0100

Printer manufacturers are placing increasing emphasis on the benefits managed print services which can result in significant cost savings, often without the need for upfront capital investment. [Read More...]

The channel opportunity for MPS

rss@it-analysis.com (Louella Fernandes, Quocirca) — Wed, 06 May 2009 07:50:00 +0100

However there may be a ray of sunshine for resellers in the form of managed print services (MPS), which enables customers to shift from capital to operational expenditure. [Read More...]

One more way to save during the downturn

rss@it-analysis.com (Louella Fernandes, Quocirca) — Fri, 03 Apr 2009 07:00:00 +0100

Significant cost reductions can be gained using a managed print service. It does not rely on capital expenditure and can reduce operational expenditure costs. [Read More...]

Channels to managed print services success

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 16 Mar 2009 07:00:00 +0100

In the increasingly commoditised printer market, selling services is the key to capturing new revenue for resellers. [Read More...]

Managed Print Services: The green light at the end of the tunnel

rss@it-analysis.com (Louella Fernandes, Quocirca) — Sun, 01 Mar 2009 09:00:00 +0100

The printer industry sits somewhat uneasily in a business environment where new technology investments are expected to demonstrate both cost savings and environmental benefits. [Read More...]

HP reinforces focus on responsible printing while controlling costs

rss@it-analysis.com (Louella Fernandes, Quocirca) — Mon, 09 Feb 2009 07:00:00 +0100

At its recent EMEA analyst briefing, HP discussed its strategy for its consumer, SMB and enterprise markets and its goal of capturing more colour pages whilst minimising the environmental impact of printing. [Read More...]

Service excellence for printers through remote monitoring.

rss@it-analysis.com (Louella Fernandes, Quocirca) — Tue, 13 Jan 2009 07:00:00 +0100

Remote monitoring platforms for printers not only drive service and maintenance-based revenues for the vendor and its channel partners but also improve device uptime and availability for the user. [Read More...]