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News Release

Dimension Data retains its leadership position in the magic quadrant for third consecutive year

Dimension Data one of only two organisations positioned in the Leaders Quadrant three years in a row
Released: 7th November 2013
Publisher: Dimension Data

Johannesburg, South Africa –  7 November 2013 – Dimension Data, the USD 5.8 billion global specialist IT solutions and services provider, today announced it has been positioned by Gartner, Inc., 

in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) 2013₁ report for the third consecutive year.

Compiled by Gartner analysts, the Magic Quadrant examined 18 vendors of IT services for business communications systems worldwide, employing two main evaluation criteria. These include ‘ability to execute’ and ‘completeness of vision’.

Dimension Data CEO, Brett Dawson said, “Maintaining our position as one of the six leading organisations in the world for the ‘ability to execute’ and ‘completeness of vision’,  is a tremendous honour for the Group, and feel it emphasises our philosophy of putting our clients are at the centre of everything we do.

“In addition, our acquisition of telecom expense management provider Xigo only 20 months ago in February 2012, is also paying off.   When we acquired Xigo, our goal was to accelerate the Group’s offerings in the managed communications space.  Today, Dimension Data delivers services to multi-national clients across the world.  In addition, earlier this month the Group also announced its Communications Lifecycle Management services portfolio which gives clients visibility into - and control of - all their voice, data, fixed, mobile, local and global communications costs wherever they do business.

“Our global scale, footprint and reach, combined with our ability to offer our clients a complete suite of services across the IT infrastructure − is unmatched in the marketplace,” said Dawson.

To read Gartner’s 2013 Magic Quadrant for Communications Outsourcing and Professional Services on Dimension Data’s microsite, visit

1 Gartner, “Magic Quadrant for Communications Outsourcing and Professional Services‟, Eric Goodness, Christine Tenneson. October 2013 

About Dimension Data
Founded in 1983, Dimension Data Holdings plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Further information (external website)

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Published by: IT Analysis Communications Ltd.
T: +44 (0)190 888 0760 | F: +44 (0)190 888 0761