BPM vendor claims are glittering promises of ROI buckets filled to overflowing. This is common as software product vendors always position their products in the brightest light possible. What is important for companies considering BPM is to have a clear understanding of potential BPM benefits and the considerations that must be undertaken to arrive at real ROI.
This document is a guide to understanding and evaluating the enterprise against the potential areas of ROI that BPM represents. There are five categories of potential ROI benefits for consideration by companies interested in BPM. The first step in evaluating BPM is to review the enterprise in the context of these potential benefits to determine which benefits have a likelihood of application to the specific needs and situation of the enterprise in question.
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