Services Support & Maintenance
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Craig WentworthMWD Advisors
Craig Wentworth
16th April - Egnyte the blue touchpaper...
Louella FernandesLouella Fernandes
Louella Fernandes
11th April - Managed Print Services: Are SMBs Ready?
Louella FernandesLouella Fernandes
Louella Fernandes
11th April - The Managed Print Services (MPS) Opportunity for SMBs
Simon HollowayThe Holloway Angle
Simon Holloway
11th April - Intellinote - capture anything!
David NorfolkThe Norfolk Punt
David Norfolk
11th April - On the road to Morocco
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SITS14 - The Service Desk & IT Support Show
29th April - 30th April
London, United Kingdom

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Opinion & Analysis

Bernt Ostergaard, Quocirca | 22nd October
Users find that Microsoft SCOM doesn't provide the granularity and ease-of-use they need. New Quocirca report identifies five best practice requirements
Peter Abrahams, Bloor Research | 15th April
Bloor Research is proud to announce it has become a partner of a major new national campaign to raise awareness about the barriers faced by people with disabilities in accessing the internet and...
Dana Gardner, Interarbor Solutions | 7th September
A common data architecture and fast SaaS delivery benefits combine to improve the efficiency, cost, and result of IT support of end users.
David Norfolk, Bloor Research | 6th August
We're all told that hard disks fail and that we must always backup everything - but is system backup actually a security threat? Well, at one level, it is, of course; if I wanted to put malware into...
Gerry Brown, Bloor Research | 14th June
Gartner says IT budgets should be taken off the IT Department and given to the line-of-business departments. By 2015, they say 35% of IT spend will be outside the IT Department's control (largely...
Clive Longbottom, Quocirca | 9th May
Maintaining an IT platform that supports the business is no easy thing - and being told to do more with less isn't exactly helpful. IT Lifecycle management (ITLM) offers a way to create a more strategic approach.

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